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Due to regulations for transport of dangerous goods by air (IATA) and road (ADR), consumers are not permitted to ship Tech-Air® products themselves for return or servicing. In the event of a return or service request you must therefore deliver the goods in person to one of our Tech-Air® Hubs. Please ensure you first contact our Customer Care team to receive confirmation of the correct Hub and approval before visiting.
Tech-Air® Hubs are currently available in select countries. Additional locations across Europe will be launched soon.
Please use the map below to find your closest Tech-Air® Hub.
By purchasing a Tech-Air® product on the Alpinestars website, you acknowledge and accept this return policy. If you still decide to ship your Tech-Air® product as a return, Alpinestars Spa will not be held responsible for the transit of such goods and will not accept them as returns. For this reason, no refund will be issued.
For any questions, feel free to contact our Customer Care team before making your purchase.
FAQs
Yes, the Tech-Air® 5 PLASMA is specifically engineered with an ultra-slim profile to fit seamlessly under most motorcycle jackets. Its lightweight design delivers an "invisible under the jacket" feel, allowing unrestricted movement while maintaining comprehensive upper body protection. For optimal comfort and fit, ensure your jacket has adequate room to accommodate the airbag system when deployed.
The Tech-Air® 5 PLASMA features three distinct Riding Modes optimized for different disciplines: STREET mode for urban and sport riding, OFF-ROAD mode for adventure and dirt riding, and RACE mode for track performance. The system's algorithm automatically adapts protection deployment based on your selected riding mode, making it versatile across multiple motorcycling disciplines.
The Tech-Air® 5 PLASMA is a single-charge deployment system with a user-replaceable gas canister. After an airbag deployment, you can replace the canister yourself without returning the system for servicing. This modular design ensures you can quickly restore protection and continue riding. Replacement canisters are available through Alpinestars authorized dealers and the official website.
The system provides comprehensive upper body coverage including the chest, ribs, back, and shoulders. It features an integrated PLASMA back protector that delivers an optimal blend of comfort, flexibility, airflow, and certified protection. This coverage is designed to protect critical impact zones during a crash while maintaining rider mobility during normal riding.
Yes, the Tech-Air® 5 PLASMA meets rigorous CE certification standards for airbag protection systems. Built upon Alpinestars' industry-leading protective technology and decades of racing-proven innovation, the system represents the latest evolution in electronic airbag safety for motorcyclists. The PLASMA back protector component also provides certified impact protection.